Frequently Asked Questions
How many wineries can my group visit on an average tour?
We feel that three wineries in a day is the best amount. Even though we love keeping the party going, taste buds have mostly given up after tasting at three wineries.
Do we have to have reservations at the wineries?
During the pandemic, the majority of the wineries in the valley went to reservation-required tastings only to minimize guest interaction and to clean in between visits. When the mandates loosened, wineries discovered that reservations were helpful in managing staff and ensuring guests have a better, more personalized experience. Gone are the days of having to snake your way through the throngs of tasters crowded around the bar in hopes of getting your next pour from grumpy, frazzled servers.
However, there are a few wineries in the valley that do not require reservations – our concierge team would be happy to help you find them.
Can we drink alcohol in the van?
Most definitely! We have a permit that allows our guests on board to consume alcoholic beverages. However, outside drinks (boozy or not) can not be taken from the van into the wineries or restaurants.
Can we bring our own snacks/lunch to eat in the van?
Of course! We like our guests to stay well nourished while imbibing.
I hear there are dog-friendly wineries, is my dog allowed to come along on our tour?
Although we at Pinot Car love our furry friends, sadly they are not allowed to accompany you in the van unless they are a trained service dog.
Are children allowed to come with us on tour?
Yes. Parents must provide their own car seats for young children and older children (8 – 20) are considered as part of the guest count. Many wineries only allow guests who are 21+ so make sure to let Pinot Car know the ages of all the young guests so we can plan accordingly. However, there are some wineries that welcome kiddos and will make sure they have a fun time too!
Can Pinot Car ship the wine I might buy back to my home?
We can ship your wine to you (with an added $30 handling fee) but it is better to let the winery where you have bought your wine ship it for you. This eliminates the risk of breaking bottles while loading and unloading them from the vehicles and transporting them to a shipping office.
How late are the wineries open?
In general, most wineries open at 11:00 AM and close at 5:00 PM. There are a few who open at 10:00 AM and others who close as late as 7:00 PM. Our concierge team can assist in navigating the times.
Is it the same hourly rate if I plan my own tour and schedule my own reservations?
Yep. Our concierge service is complimentary but welcome our guests to plan their day if they prefer. We will go over your itinerary to make sure the route and timings make sense for your tour.
Can the driver pick up food for us while we are in tasting?
Certainly! Your driver is at your disposal for anything you may want during your tour.
Does the driver’s gratuity need to be paid in cash?
No. Even though they say cash is king, the gratuity can easily be added to the invoice and charged on the booking credit card at the end of the tour.